Shipping Information
Delivery Details & Logistics
Delivery Areas
We mainly deliver to the UK, including England, Scotland, Wales, Northern Ireland, the Isle of Man, and the Channel Islands.
If we accept an order outside these areas, you might need to pay local taxes or import duties.
Delivery Timeframes
We aim to deliver your order to the address you provide within the agreed timeframe. If no specific timeframe is set, we will deliver within 30 days of your order confirmation.
Most UK orders are delivered within 2-5 working days of dispatch.
Shipping Costs
Shipping costs are clearly shown at checkout before you complete your purchase. Standard shipping rates apply based on your location and order size.
Orders over a certain value may qualify for free shipping. Check our homepage for current promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. You can use this to monitor the progress of your delivery on our partner courier's website.
Failed Deliveries
If a delivery attempt is unsuccessful, the courier will typically leave a card with instructions on how to rearrange delivery or collect your parcel from a local depot.
Please ensure your delivery address is accurate to avoid delays or returned parcels.
Age Verification on Delivery
As we sell age-restricted products, our couriers may require proof of age (18+) upon delivery. Please have a valid ID ready if requested.